Got a data breach letter? What to do next
A company told you your information was exposed. Don't panic, and don't click links in the notice — go to the company directly. Change affected passwords, watch your accounts and consider a credit freeze.
Do right now
· Within minutesIf the breach involved a password, change it immediately on that site AND every other site where you reused the same password.
More detail
Why this matters: credential stuffing — attackers automatically trying breached email/password combos against thousands of other sites — is the single most common follow-on attack after a breach. If you reused that password anywhere (email, bank, shopping), assume those accounts are at risk too.
Enroll in any free credit monitoring or identity-theft protection the breached company is offering — even if you're skeptical, it costs nothing and gives you alerts.
Do today
· Within hours- 🇺🇸 US
Place a security freeze on your credit at all three bureaus — free, and the single most effective protection against new-account fraud.
- 🇨🇦 CA
Place a fraud alert at both Canadian credit bureaus (Canada doesn't offer a formal freeze, but alerts require lenders to verify identity).
- 🇮🇪 IE
Ask the Central Credit Register for a Notice of Suspected Impersonation and request your free credit report — Ireland has no credit freeze.
Do this week
· Within days- 🇮🇪 IE
If the organisation was vague or slow, complain to the Data Protection Commission. It must notify the DPC within 72 hours and tell you without undue delay when the risk to you is high.
Watch your bank and credit-card statements closely for the next several months — look for small 'test' charges ($1–$5) that often precede larger fraud.
Enable 2FA (preferably an authenticator app, not SMS) on the breached account and any other account that shared the leaked password.
Ongoing protection
· Build the habitUse a password manager so every account has a unique password — one breach can't cascade into others.
Subscribe to Have I Been Pwned breach notifications for your email address.
Related situations
Identity Stolen
Someone using your name or ID? Freeze your credit, file a report and close fraudulent accounts with these steps.
Password Manager Breach
Password manager breached? Change your master password and your most important logins in the right order.
Email or Social Media Hacked
Locked out of email, Facebook or Instagram? Recover the account, lock out the hacker and stop scams sent in your name.
Is this happening at work?
If a business account, company device or customer data is involved, the steps change. Get help built for organizations.