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    iCloud, Google Drive or Dropbox hacked: what to do

    Someone accessed your cloud storage, where photos, documents and backups live. Sign them out everywhere, change the password, turn on two-step login and check what was shared or downloaded.

    Do right now

    · Within minutes
    1. Sign out of the account everywhere using the provider's one-click 'sign out of all sessions' option.

    2. Change the password from a clean device, then turn on two-factor authentication (authenticator app, not SMS).

    3. Open the activity / sign-in history and screenshot every unfamiliar entry — providers rotate these logs after a few weeks.

    Do today

    · Within hours
    1. Open every shared folder and remove any account you don't recognize — attackers add their own email so they keep seeing new files.

    2. Revoke any 'share links' the attacker created that expose your files publicly.

    3. Search the drive for files containing 'password', 'SSN', 'SIN', 'tax', 'passport', 'driver's license' — assume those were copied.

    4. Check connected third-party apps and revoke anything you don't recognize or haven't used in 90 days.

    Do this week

    · Within days
    1. Restore files the attacker deleted — every major provider keeps deleted files for ~30 days.

    2. If files were encrypted by the attacker, do NOT pay — use the provider's version-history rollback (Google File information → Version history; Dropbox / OneDrive equivalents).

    3. If banking statements or credit-card numbers were stored in the drive, call those issuers and request new card numbers.

    Ongoing protection

    · Build the habit
    1. Move secret documents (passport scans, tax returns) into an encrypted file or a password manager's secure-notes feature.

    2. Turn on Google Advanced Protection or Apple Advanced Data Protection where available; audit shared folders quarterly.

    Is this happening at work?

    If a business account, company device or customer data is involved, the steps change. Get help built for organizations.